Safety is our priority

At Central Station Hotel, our priority is the health and well being of all our employees, their families and our guests and patrons. We are closely monitoring and reviewing the advice issued by national health organisations, including the NHS and are taking all appropriate actions and precautionary measures within our hotels, bar and our operating offices.

New check in Procedure due to Covid 19

• Main door will be closed at all times.
• Guests will need to ring door bell before entering hotel.
• One person per booking will check in.
• Central Station Hotel staff will sign check in form for guests.
• Once check is complete the rest of the party will be allowed access to hotel and can go straight to room.
• Card payments preferred
• Key cards to be sanitised and placed in plastic bag ready for check in

A CLEANER STAY FROM CHECK-IN TO CHECK-OUT

We know that you are as excited as we are to welcome back travel, even if it looks a little different these days. We also understand that our guests’ expectations for cleaning and disinfection have changed.

Using the quality brands, you trust in your home, Central Station Hotel builds on our already rigorous cleaning standards to provide complete peace of mind when you stay with us

Our promise to you is to deliver the same level of reliable and friendly service you’d expect from us, but with the added confidence of industry-leading hygiene practices created to keep you safe.

Our housekeeping room protocol begins with our team removing all used items from the room such as bedding and towels. Next, the team performs a full clean of the room and bathroom including vacuuming the carpet, mopping floors and wiping down all surfaces with Dettol using trusted products from Dettol.

We do an additional disinfecting step for several surfaces in the room, including: all switches and electronic controls, handles and knobs, major bathroom surfaces and the remote control.

After the room is thoroughly cleaned, we replace the towels and make up the bed with freshly laundered linens. Finally, our housekeeping manager will inspect the room again checking standards are adhered to and places the Room Seal over the door.

Upon your arrival, you’ll have complete peace of mind that the room is clean and ready for your stay.